Improve your Facebook Advertising ROI

Get a FREE Written Audit or a Live Screen Share Audit

Review your account set up and make specific recommendations to improve ROI.

Highlight the areas with the most potential for improvements, and list any areas already set up well.

A data-driven approach to back up recommendations with your account data wherever possible.

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Live Report

Bird's Eye view of your Facebook Ads

As part of the audit, we create a live report of your Facebook Ads account with an interactive calendar.

The data is pulled from Facebook automatically during each day.  

Written Report

Detailed look of your Google Ads

As part of the audit, we create a written or live screen share  audit of your Google Ads account.

We use screenshots or video to run through the areas in each audit format.

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Goals and Objectives

We provide a written OR live screen share audit. 

  1. Live Report – An account summary live report of your Facebook Ads account using Google Data Studio. This report shows performance metrics in a visual, easy to understand format.
  2. Written Audit – Best practices with specific recommendations to improve your Facebook Ads account. Short explanatory text before discussing your precise business context. We also provide relevant links in each section to more detail of each area as a blog post. 
  3. Live Screen Share Audit review: First we take a look at your account and then we schedule a time to do a screen share. 
  4. Free non-obligation telephone chat: Here we run through any questions you may have with the audit review. 

An effective naming convention makes account management more efficient by easier optimisation and reporting. Consistent naming should include variables such as objectives, budgets, bid strategy, audiences, placements, ad formats and types.

Compare your account setup with your website objectives and business offering. 

Outline the networks and channels used and compare performance. Identify any quick wins Facebook, Instagram and Audience Network. 

SWOT (Strengths, Weaknesses, Opportunities, Threats)

Our review includes both strengths and weaknesses of the current Facebook Ads setup. We measure strategy and tactics based on your target market, industry and budget.

The review will roadmap quick wins, as well as medium-term improvements for getting a better ROI.

Facebook is a complex system with lots of data. To prioritize the audit we working from most impactful areas to isolate the best ways to reduce costs or increase leads and sales. 

Check the level of reporting within the account such as pre-saved templates, or third party reporting. 

Account Level Audit

A well-structured account helps prevent problems like outdated ads and helps you spot opportunities in your reports. 

  • Is there a clear structure of the account’s campaigns? For example, similar targeting grouped together.
  • Are target audiences tested by objective? (e.g. Website Conversions, Product Catalogue Sales, Lead Generation Ads, Traffic). 
  • Are campaigns grouped together by the targeted audience? (e.g. Demographics, Interests, Lookalike, Custom Audiences)
  • Are campaigns named with the above in mind? 
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Account organisation makes it easier to build, report, measure and improve your advertising efforts. Organised accounts are easier to understand how well each area is working – and carry out the necessary adjustments for improvement.

Advanced optimisation for cost per acquisition goals including bid management, ad testing and campaign experiments are made easier with effective account setup.

It is possible to setup defaults for campaigns, ad groups and ads which speed up creating new campaigns and testing

 Discuss current set up, and make specific recommendations to your account.

Automated rules perform repetitive tasks with a set time frequently or specific event driven. For example,

  • Increased budgets or bids based on hourly or daily performance. 
  • Showing certain ads on certain days or at different times of the day. 
  • Is Facebook Ads accessed through the Facebook Business Manager or a personal account?
  • Are the Facebook Page, Ad account, pixel and other assets claimed? 

A well-designined naming convention helps to improve the manageability of the account. We score naming conventions applied to campaign and ad groups such as campaign objective, stage of the funnel, audiences, placements, ad types, formats and assets. 

Check your admin list is current or does it include profiles of former employees, agencies, interns, etc?

Are there any admins that should no longer have access to the account or ex-employees or third-parties? 

It is possible to limit your account spend within the account settings. Is this applied, and if so what is the current limit?

UTM tracking can be used to compare website conversions inside Google Analytics with those on recorded Facebook.
While the numbers are never the same, this does help measure Facebook within the context of last-click attribution

Are UTM parameters are applied to the ads, and is it applied consistently across the account?

Facebook has many integrations to export data or even import data from Facebook. This includes CRMs, Shopping carts, CMS and Email software systems. 

  • What integrations are used? 
  • Could more be used?
  • Are their any errors

It is important to at least receive email notifications of ad disapprovals, ads that require editing, as well as periodic account summaries.

  • Are you set to receive email notifications? 
  • If so, which ones are being received? 

Facebook attribution settings determine how Facebook measures conversion actions that result from your ads. Facebook uses a last-touch attribution model to compare with other Facebook campaigns.

You can set your attribution period of time to count actions people take after clicking on or viewing your ads, which will affect the results you see for your ads. We discuss the current set up and make specific recommendations to your account.

Used to generate adverts from a data feed. This ad format can be used with most targeting options but is more suited to the bottom of the funel campaigns with a conversion objective. 

  • Is this used, what is the data feed quality?
  • Are there any errors?
  • How does it compare with other ad formats?

Programming with Facebook API is more powerful than just automated rules for optimisation, with options to also build new campaigns and ads.

Campaign Settings

Naming campaigns in a consistent and easy to understand format makes your account easy to manage, report on and make future optimisations.

Are campaigns named and organised by objective and targeting options. This could be on a specific interest or a combination of one interest and behaviour, and what campaign objective is used.

This approach helps prevent overlapping audiences with campaigns targeting the same people across more than one audience. 

Some campaigns may have an end date, but if it does, make sure it reflects your plans for the campaign duration.  

Can your account benefit from running ads at different hours of the day? 

Campaigns objectives are created for specific conversion events at different stages of the purchase funnel.

Reach people through awareness objectives at the top of the funnel, increase consideration or drive conversions at the bottom of the funnel.

  • What campaign objectives are used?
  • Do they match the account goals?
  • Has a full-sales funnel been created on Facebook?
  • Could some audiences be tested at a different stage of the purchase funnel?

Establish a primary goal for each campaign such as CPA, ROAS or Brand and review current bidding and budget strategy. 

  • Do the best-performing campaigns have a high enough budget to meet your goals?
  • If the budget is maxed out, what effects could be achieved by lowering your bids such as reduce your cost per impression (or cost per click) – to get more leads or sales for your ad spend.
  • Are any campaigns below its CPA (Cost Per Acquisition objective), and how much could they increase budget?
  • Are the campaign budget’s adequate? 
  • Is the campaign consistently depleting its budget?

Bidding Strategy & Optimisation Event

Facebook has a range of bidding strategies to help you increase leads and sales, as well as reduce costs based on your advertising objectives. 

The default bidding strategy is Lowest Cost (auto bid) and by far the most frequently used. The other bid strategies include Bid cap, Cost Cap, Target Cost, Value Optimisation with min. ROAS and Highest Value.

These strategies can be mixed and matched across campaigns depending on objectives, audience sizes and conversion events. 

To get the most out of machine learning bidding, Facebook recommends at least 50 conversions per ad set, per week.

This makes it important that you have enough conversion event data as the action to be optimised against. 

Establish a primary goal for each campaign such as CPA, ROAS or Brand and review current bidding and budget strategy against this.

  • How well is spend is allocated across campaign objectives?
  • Is Campaign budget optimisation being used instead of ad set budgets?

The optimization event is chosen within your ad sets. It’s the outcome that our system bids on in the ad auction and can be different from your campaign objective.

This metric shows how well your bid strategy is meeting your goals, based on your current optimization criteria.

Optimisation for ad delivery is to get you as many/much of that result as efficiently as possible.

Facebook shows your ad to people in that target audience who are likely to get you that optimisation event (e.g. converting into a lead on your website).

The Facebook delivery system determines who is shown your ads, when they are shown and where they are shown.

The Facebook billing event is what events you want to pay for such as impressions, clicks, or various actions. 

You can choose cost per thousand impressions bid (CPM) or cost per click bid (CPC), (CPV) (Cost Per Video view).

Ad Sets

Audience targeting is the ability to show ads to groups of people on Facebook. Instagram as well as across the internet via the Facebook Audience Network – based on their shared interests and characteristics. 

 While it’s ok to have a highly targeted ad with small audience size,  in order to scale your advertising will need to also use larger colder audiences. 

Audience targeting should not be too wide to meet your advertising goals. Demographic audiences may be more suited for brand awareness, while layering audiences are often best for cost per acquisition goals?

  • Do you have campaigns with ads target a large enough audience size? 
  • Is hyper-targeting an issue (e.g. too small audiences)
  • Is overlapping audiences a problem.
  • Have you reviewed the best performing ads to see if they have any similar audience targeting?
  • Can audiences with high percentages of the same people be combined into larger audiences to avoid competing against yourself? 
  • Are ad sets organised by the targeted audience? 
  • Do ad sets could have a clear naming convention that contains the targeting audiences and placements. 
  • Do ad sets have audience overlaps? 

Custom audiences allow you to retarget known audiences again on Facebook such as by uploading a list of your customer’s email addresses or use the Facebook pixel to generate website cookies (your past website visitors), your app, your Instagram page, your Facebook Page and more. 

Custom audiences are warm traffic, the bottom of the funnel and great for direct response marketing. Custom audiences can be used to target past customers, exclude current customers, create Lookalike audiences and more.

Excluding your known prospects and customers, lets you advertise exclusively to leads or past customers, or to exclude current customers from your colder audience to ensure accurate campaign attribution.

 You can also target short term audiences such as less than 30 days, or long term audiences of 180 days, or even 360 days for engagement audiences. 

  • Have custom audiences been created? 
  • Is it an extensive list of all the options
  •  Are custom audiences being used where relevant? 

Certain categories can be blocked to only associate your brand with categories where the audience will be more engaged.

Facebook Ad Inventory filter is used to limit the type of content that your ads appear within on Facebook Instant Articles, Facebook in-stream and Audience Network.

  • Have any blocked lists been setup?
  • Are certain sensitive categories blocked such as tragedy, death, grief or emergency? 

Facebook allows you to choose from a wide list of placements where your ads can display across Facebook, Instagram and the Audience Network.

  • Have ads been customised ads that take advantage of each placement?
  • Has a placement performance report been created to compare your performance by placement?
  • Do the ads cover all placements? 
  • Are there any placements that should be more heavily targeted?
  • Has auto-placement targeting been selected or manual placements?
  • Is there enough data for Facebook to optimise ad delivery by placement automatically? If not, does performance warrant using manual selection?
  • Have there been any automated rules set up at the ad set level? 
  • Is their any good opportunities that would really benefit from ad set specific automated rules?
  • Does reporting on geographic performance by distance, town, city or postcode show variation?
  • Can you assess opportunities for bidding, ad copy and landing page optimisation from the variations?

Interest targeting lets you advertise to specific audiences by reaching people based on their interests, activities, Pages and posts they like, posts and comments they make, and closely related topics. Peoples interests include those on Facebook, as well as though off-Facebook across the internet.

  • How does interest targeting performance compare with Lookalike and custom audiences?
  • Is their more than one 

Facebook offers a host of targeting options, one of which is demographic targeting. Demographics relate to sections or segments of the population that are defined by a common trait or characteristic. Facebook allows you to utilise an array of demographics to make your advertising campaign precise and relevant. Examples of demographics you can employ for your Facebook Ad strategy include:

  • Age
  • Gender
  • Location
  • Relationship status
  • Work and employment
  • Education
  • Type of home
  • Income
  • Generation
  • Life events
  • Dependents (whether you have children or not)
  • Political interests
  • Language

Ad serving issues occur when more than one audience compete in the same auction, resulting in reduced campaign performance and increased cost. 

  • Is the account well organised to help identify overlapping audiences?
  • Have you checked overlap percentages within the Audience area?

Adverts (Ads)

Each company has its own business offering consisting of unique selling points (USP’s), features, benefits, guarantees, promotions, calls to action, proof testimonials. qualifications and more.

Even if you have competitors who are similar, advert testing will show what parts of your business offer appeal most to target prospects and customers within your industry.

Key performance metrics (KPI) such as CTR, conversion rate and conversions per impression let you compare advert performance, and make further improvements.

A/B testing will show the best ad versions while multivariate test results display the performance of individual ad elements like headlines, descriptions and even wording and phrasing.

Understanding what customers find the most appealing part of your business offer lets you improve your advertising by testing your funnel story, hooks, funnels and offering.

Keeping multiple ad variations in a campaign makes it easy to test them and adds variety to the ads your customers see.  

  • Ads must be updated frequently so your audience doesn’t get fatigued causing click-through rates to drop. Create new ads with new images regularly.
  • Does the ad set have more than one active ad? 
  • Have all parts of the business offering being tested? 

Define ad testing strategy. How many ads are there per group? Are big differences being tested (different promotions, benefits, usp, guarantee)? Outline ad testing approach and results.

To build Facebook Ads you can use a range of assets. What assets do you have? E.g. Headlines, Images, 

How are these used to convey Hook, Story, Offer? 

  • Are adverts named by the type of ad type (e.g. Lead Ads, Message Ads, Product Catalogue Ads,  as well as ad format (e.g. Image or Carousel). 
  • Do the ad name also reference the content of the advert such as the text copy or/and images contained within? 

Increasing CTR can drastically reduce your advertising costs. An advert with a much higher CTR (Click Through Rate)  will reduce the billing event average cost such as CPM (Cost Per Thousand Impressions) very quickly. This lets your ad rank better in the Facebook Ads auction getting you more traffic and conversions. 

Facebook updates ad types frequently allowing you to choose from a range of options such as Video, Image, Carousel, Slideshow, Instant Experience, Lead Ads, Offers, Post Engagement, Event Responses and Page Likes.

Ad type is formatted to achieve different objectives.  Testing new formats lets to see if you can get better results for your objectives.

  • Are the appropriate ad types being used to reach the goals? 
  • Are they being used in different ad formats (e.g. Single Image, Carousel, Slideshow etc)
  • Are images and texts being tested for all combinations of these? 

Calls to action direct potential customers what the next step they should take is.

  • Has the most suitable call to action been selected to improve the conversion rate of your ads? 
  • Does each ad have a call to action? 
  • Does it match your objective and the campaign objective? 

Are there any ads marked as disapproved? Approval issues keep your ads from running but can usually be fixed quickly. 

Landing Pages

Facebook has an ever increasing amount of ad destinations to send your clicks to to make the most of the traffic you are generating. For example you can use your website landing page, mobile app, Messenger page and more. 

Are you sending traffic directly to your landing page, or using more complex funnels on and off Facebook?

  • Are destination pages on and off Facebook being used?
  • Is Lead Ad or Messenger pages being used on Facebook?
  • Is the website homepage being used too much?
  • What percentage of traffic goes to destinations on Facebook vs off Facebook, and the ratio of traffic the home page vs other pages

Most Facebook Ads are linked to your companies Facebook page. With an ever-growing amount of features, it is worth making sure you are using all of the useful features.

  • Does the page have current contact info, descriptions, etc?
  •  Is the company Facebook page using all relevant features?
  • Does the page have any tabs in need of updating? (e.g. Calendar scheduling for meetings) 

Landing pages are important for both relevance score and conversion rate. Improvements such as increased average session duration lead to a higher relevance score with lower advertising costs. 

Landing pages should be relevant to the advert by providing more detail about your business offering, features, benefits, guarantees, unique selling points, promotions, service, product, calls to action, locations and proof of services such as qualifications or reviews.

Having a few key landing pages to test and refine is important along with ad testing. A/B tests ads and landing pages consecutively to improve ads value and conversion rate.

You’re going through a great deal of effort to bring customers to your website; is there anything you can do to make the most of the visitors you already have? Consider removing distractions from the landing page, adding a clear call to action, testing headlines, etc.

  • Are the landing pages optimised for conversions? 

 

The messaging on the ad’s landing page should match that of the ad. When advertising a specific product or service, don’t send prospective customers to your homepage and make them search to find the best step in their purchase funnel.

  • Is the destination of each ad the most relevant option available.
  • Are you sending traffic to the right pages of your website or tabs on your Facebook Page?
  • Are you capturing leads on or off Facebook?
  • Are you capturing sales on or off Facebook? 

Landing page problems lose potential customers and waste your budget. 

  • Are there are 404 errors
  • Is the website speed fast on both desktop and mobile? 
  • Are the pages secure?

Facebook Conversion Tracking - Purchase Funnel

The Facebook pixel or SDK are used to record conversions off-Facebook, as well as the purchase funnel (steps) prospects and buyers take to measure leads or sales. 

Conversion Tracking shows you what happens off-Facebook after someone clicks on your ads – whether they purchased your product, filled in a website lead form, subscribed to your mobile app or signed up for your newsletter.

By tracking these actions, known as “conversions”, you’ll know which ads, audiences, placements bring you business. This helps invest more wisely and boost your return on investment(ROI).

 

With conversion tracking, you can optimise every aspect of your campaigns to maximise leads and sales, while eliminating wasted spend by measuring the impact ads have on your bottom line.

Make sure you’re tracking the most important actions a visitor could take (e.g., lead signups, contact us forms, purchases etc).

Event Tracking using the Facebook pixel for your website or SDK for your Mobile App can record conversions such as leads and sales.

You can also mirror your purchase/lead Funnel with event tracking to report on the performance of each step in your sales process. Use the Facebook Pixel on your website or landing page testing tool to mirror your lead funnel to prospective customers buyer funnels.

For example if you bring someone to a squeeze page, then a sales page and finally an order page. 

Some of the steps/pages that can have events include:

  1. Page View {any/all pages} →
  2. Content View {Lead or Product Page}→
  3. Cart Page
  4. Order Page – 
  5. Thank you Page. 
  • Do key pages in your sales/lead funnel have event-specific tagging? 
  • Are there any errors when checking with the Facebook Pixel Helper. 

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Audit FAQ

We provide the audit in both written or live screen share audits formats. You can sign up for a live audit using the scheduling calendar on this page, or you can complete the form below for a written audit. 

To be eligible your company should have used Facebook Ads for over 30 days.

Yes. Both the written and live screen share audit are free and non-obligation.

Temporary read-only access to your Facebook Ads account and potentially Google Analytics. We provide assistance to this upon booking the audit.

We also provide a quote for implementation and management services.  This is of course 100% optional. Budgetary pricing for monthly management is provided on our services pages,

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